Frequently Asked Questions
Most design projects take approximately 2–5 business days before the initial designs are sent to the client for review and approval. The turnaround time may vary depending on the type of project, its complexity, and our current workload.
Yes! We can help develop your brand from the ground up. Our services can include logo design, visual identity, colour palettes, typography, marketing materials, and other creative assets needed to create a consistent and professional brand.
The number of design options depends on the type of product or service you order. Some projects include one initial design concept with up to three rounds of revisions, while other packages may include up to three design concepts for you to choose from.
Yes. We understand that every client and project is different. We can create customised service packages based on your specific needs, goals, project requirements, and budget.
Yes. Depending on the service, we can provide your final creative assets in appropriate formats for digital use, print, web, or social media.
Yes! Many of our creative services can be completed remotely, allowing us to work with clients locally and internationally. We use online communication and file-sharing tools to make the design process simple and convenient, no matter where you are located.
We recommend booking your photography or videography service at least one week in advance to allow us enough time to properly prepare for your shoot or event.
We may accept last-minute bookings, depending on our availability. However, bookings made one day before the shoot or event may be subject to an additional short-notice fee due to the limited preparation time.
For photoshoots, you can expect to receive your fully edited photographs within 3 days after the shoot.
For events, weddings, and ceremonies, the editing process can take approximately 1–3 months. The turnaround time depends on the size and type of event, the amount of content captured, and our current workload.
We always aim to deliver your final images and videos as efficiently as possible while maintaining our quality standards.
Yes. A transport or travel fee may apply depending on your location. The fee is calculated based on the distance and travel requirements for your shoot. We will confirm the applicable transport fee when discussing your booking.
We recommend booking your photography or videography service at least one week in advance to allow us enough time to properly prepare for your shoot or event.
We may accept last-minute bookings, depending on our availability. However, bookings made one day before the shoot or event may be subject to an additional short-notice fee due to the limited preparation time.
For photoshoots, you can expect to receive your fully edited photographs within 3 days after the shoot.
For events, weddings, and ceremonies, the editing process can take approximately 1–3 months. The turnaround time depends on the size and type of event, the amount of content captured, and our current workload.
We always aim to deliver your final images and videos as efficiently as possible while maintaining our quality standards.
Yes. A deposit is required to secure and confirm your booking. Your date and time will only be reserved once the required deposit has been received.
Please note that all deposits are non-refundable. This is because the booking reserves our time, resources, equipment, and preparation for your project.
If you need to reschedule or cancel your booking, please let us know as soon as possible. Changes are subject to our availability and booking terms. Deposits or booking fees is non-refundable, depending on the circumstances and how close the cancellation is to the scheduled date.
Yes. A transport or travel fee may apply depending on your location. The fee is calculated based on the distance and travel requirements for your shoot. We will confirm the applicable transport fee when discussing your booking.
Yes. MM Studios can provide photography, videography, or both services together, depending on your project and requirements. We can also discuss a customised package if you need coverage for a larger event or special occasion.
Yes. You will need a domain name for your website. A domain is your website’s unique online address, such as yourbusiness.co.za or yourbusiness.com. If you don’t have one yet, MM Studios can assist you with getting the right domain for your business.
Yes. We design and build professional, responsive WordPress websites tailored to your brand, business goals, and target audience. Our websites are designed to work smoothly across desktops, tablets, and mobile devices.
Absolutely! If your current website needs a modern look, improved functionality, better mobile responsiveness, or a stronger user experience, we can help refresh and redesign it while keeping your business goals in mind.
Yes. If you already have a domain, you can purchase our website design and development service separately. You can provide your existing domain, and we can work with it to build your new website.
Yes. You can choose to host your business emails without hosting a website. Our email hosting options can provide you with approximately 50 business email accounts, depending on the package you choose.
Please note that you will need to own a domain name first to set up professional email addresses, such as info@yourbusiness.co.za.
Absolutely. We enjoy helping new businesses establish a professional identity from the beginning. We can assist with branding, promotional materials, social media content, and website development.
Yes. We can create engaging graphics, photography, video content, promotional designs, and other visual assets designed specifically for social media platforms.
Yes. If your current branding feels outdated or inconsistent, we can help refresh your visual identity and create a more modern and professional look while maintaining the elements that make your brand recognisable.
We'll typically need information about your business, your goals, target audience, preferred style, project requirements, and timeline. Any existing brand materials or examples of designs you like can also be helpful.



